How to contact us
Send a message with your order ID and a short note about the issue. Use the email link in the footer.
Include your Windows version and what you already tried so we can reply faster.
- Order ID from your receipt
- Windows version
- What you already tried
Faster answers
Check FAQ and Status before you write. Many setup questions are already covered.
Most delivery and activation answers are on Setup and FAQ.
Response times
We review support messages daily on business days. Most replies arrive within 24 hours.
Patch-day volume can be higher — check Status first if the game or anti-cheat just updated.
- Check Status after patches
- Include your order ID
- Browse FAQ
